Whats happened to my Simpson CH1 Best?...

Martin · Post by **Martin** » Sun May 05, 2013 4:20 pm

Hello, My Simpson CH1 Best has a "Crater" in the middle and i dont know how?. Ive not mistreated it, anyone any idea how this may have happened or how i can fix it?. Its only 3-5 years old. I can still use it, just not at its best.

Tried to upload a picture but do i have to register on the postimage.org???

Thanks,

Martin.

Thalay Sagar · Post by **Thalay Sagar** » Sun May 05, 2013 5:04 pm

Do you mean in the knot? If so, I suspect you have a bunch of bristles that are "bent" from pressure. Try to splay open the knot at this point and see if the this is the case or if you have broken hairs. If the former, shampoo the brush and gently teasing the bristles. This should work.

Martin · Post by **Martin** » Sun May 05, 2013 5:16 pm

At the top of the brush ie the tips

. I guess ill have to shampoo it like you say and hope it works. Thanks.

gsgo · Post by **gsgo** » Sun May 05, 2013 6:11 pm

This happened to me on my very first brush, the venerable C&E BBB. After about a year of just about daily service it started to develop a hole in the center of the bloom. As the hole started to grow it started to lose hairs and then went sort of floppy. At the end I could easily pull hairs out of the center of the knot without to much trouble. Sort of a general knot failure.

Never sure whether this was overuse (way to many practice lathers back in those days), or some sort of defect but I am a lot gentler with my current favorite Vulfix brushes and have never had the problem with these quality brushes. I sort of see a bit of a trend of shavers over using the brush especially with the harder soaps as discussed on various forms and youtube videos. It also supports the rise of boar brushes over the years.

Thalay Sagar · Post by **Thalay Sagar** » Sun May 05, 2013 6:44 pm

I agree with Gary- there is no need to push down hard when loading the brush.

ShadowsDad · Post by **ShadowsDad** » Sun May 05, 2013 8:55 pm

A picture would be invaluable rather than asking us to guess. Yes, most photo sites require registration to prevent porn, etc. from being posted. They have no idea who you are.

But guessing about the brush, if you face lather (you don't say) I'd suspect mashing the brush when lathering. Only the tip 1/3 of the hair should be in use when lathering. Look in the mirror to determine. It surely sounds like what happens from brush mashing. Badger is a tough critter, but can only tolerate so much aggressiveness after the animal is dead. Alive it can hold it's own.

Don't throw the handle out, it can be reknotted. Send it back to Simpsons.

brothers · Post by **brothers** » Mon May 06, 2013 4:30 am

I think if you communicate with Simpson's and are able to have them repair it, you'll be very satisfied with their service. Good luck.

jww · Post by **jww** » Mon May 06, 2013 4:40 am

On a somewhat related note, both my Duke 2 and Wee Scot came with an instruction manual from Simpsons that said that face lathering should only be done in painting strokes and not swirling motions. That's something of a new twist to me -- I have always swirled to build the lather, and painted to apply it -- and have never had a knot failure. Now I admit to being a tad nervous that swirling may somehow be related to knot failure. Again -- my 6 yr old C&E/EJ Super Badger has never had an issue, nor has my Rose & Co Apothecary badger (OEM Vullfix 849) and I have swirled them both a ton over the years.

fallingwickets · Post by **fallingwickets** » Mon May 06, 2013 6:08 am

My first brush, a floris, cratered from use, but that was after 15 years of abuse!

I would talk to simpsons and see if they will do anything for you

good luck

clive

fallingwickets · Post by **fallingwickets** » Mon May 06, 2013 6:13 am

came with an instruction manual

there are gents here who maintain that they can lather per instructions. but for me its all

I swirl, i push, i swirl some more.....best lather evahhhhhhhhhhhhhh The idea that a brush is going to last is lost on me.......my $50k car isnt lasting, why should a <->$100 brush???

clive

jww · Post by **jww** » Mon May 06, 2013 6:47 am

+1 -- I won't let a silly instruction manual convince me to otherwise swirl away on my face.

BTW - both Simpson brushes are beauties to use --- I just can't believe how good they are.

Post by **Sam** » Mon May 06, 2013 7:13 am

I swirl 90% of the time.

brothers · Post by **brothers** » Mon May 06, 2013 8:01 am

My brush philosophy is the same as Clive's. They're just tools, and even tools made of steel break and wear out eventually, if/when my brushes explode in a cloud of bristles, I can fix 'em or get more.

ghart · Post by **ghart** » Mon May 06, 2013 12:41 pm

Martin, here is a Simpson user from not too far from you in the UK! Can I suggest that you email Mark Watterson at Simpson via their website, and tell him of your problem? He is very interactive and helpful, particularly to us locals. Best if you can email him a pic of your brush. Let us know how you get on.

George

Martin · Post by **Martin** » Mon May 06, 2013 12:59 pm

Thanks everyone your input is greatly appreciated it means a lot. Ill report back asap.

Cheers

fallingwickets · Post by **fallingwickets** » Tue May 07, 2013 5:58 am

He is very interactive and helpful,

ditto on the sentiment.....Mark has always been very generous with me

clive

Martin · Post by **Martin** » Fri May 10, 2013 11:16 am

Hello everyone here is Simpsons reply to my question. May be useful to know for other members on here...

Yes, it looks from the picture like the brush has been mashed into the face, too much pressure being applied … we recommend backwards & forwards brush stroke soap or cream application rather than a circular pressing motion – a quick bit of free advice there!

The next bit might cost! J

We could have a go at re-knotting the brush for you (new Chubby 1 knot into the existing handle & refurb). The price for this work would be £49.95 plus VAT & £9.95 postage.

Please let me know if you wish to proceed.

Best regards,

brothers · Post by **brothers** » Fri May 10, 2013 3:12 pm

There's the answer. Send it off and when you get it back, you'll be as good as new! Not a bad deal.

Martin · Post by **Martin** » Fri May 10, 2013 3:49 pm

Yeah. Surprised with the forward & backward strokes i asked if he meant loading or lathering, to which he replied lathering. Ive always lathered in circular motions as per instructions from various sources. Maybe i'll try a paintbrush style lathering from now on???

jww · Post by **jww** » Fri May 10, 2013 5:03 pm

I can't get enough lather up if I only paint -- scrubbing, swirling, etc. always promotes better lather production for me.