Computer-based order problems at Giovanni's store...
For any of you who have placed recent orders at Barbieria Italiana, here is a copy of Giovanni's post at his companion Razor and Brush forum:
Posted by Giovanni Abrate on August 31, 2008, 9:14 pm
A computer disaster struck today! I made the mistake of installing VISTA nad lost all my email, most of my programs and all my backups. I spent four hours talking to Microsoft in India and finally they gave up.
Please, if you recently sent me an order, resend it as it is irretrievably lost. I tried even with an email recovery program, but to no avail. If anyone could post a note on SMF and TSD to alert customers of the need to resend their orders, I would be very grateful. Sorry guys, it's been a heck of a day. My most sincere apologies.
Giovanni
Please be aware of the difficulty and take appropriate action (and...be patient!).
EDIT: I trust that I am not breaking any forum rules by making this post! If so, I apologize for that...I am merely attempting to help any here who may have placed orders and also my good friend, Giovanni!
Thank you,
--Morrie